Privacy Policy

1. Introduction

Welcome to Pyrafluence. We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, username, password
• Profile Information: Bio, profile picture, social media links
• Business Information: Company details, payment information
• Communication Data: Messages, support inquiries, feedback

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent (via Plausible Analytics)
• Device Information: Browser type, device type (aggregate only)
• Cookies: Essential cookies for authentication and security
• Analytics: Aggregate statistics via Plausible (privacy-friendly, no personal data)

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Send administrative notifications and updates
• Respond to inquiries and provide customer support
• Improve and personalize user experience
• Detect and prevent fraud or security issues
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party services that help us operate (hosting, payment processing)
• Business Partners: With your consent for campaign collaborations
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

5. Your Rights (GDPR Compliance)

Under GDPR and other privacy laws, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your data
• Objection: Object to processing of your data
• Withdraw Consent: Revoke consent at any time

6. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@pyrafluence.com
• Website: www.pyrafluence.com